CNN - Zappos CEO on why happiness at work matters

Hey, check this out from CNN:
Zappos CEO on why happiness at work matters http://www.cnn.com/2011/BUSINESS/03/23/zappos.tony.hsieh.happiness/index.html?iphoneemail

This is totally RADICAL and FOREIGN concept (Mr. Hsieh is a YOUNG FOREIGN-looking dude) that would NEVER fly at Northrop-Grumman

Management would never allow the employees to be happy - that is not the Notlrthrop-Grumman way.

Fear and intimidation is how employees are kept in line. Much easier than trying to keep a bunch of ungrateful, low-productivity, incompetent, and undisciplined employees "happy".