Friday, July 18, 2008

Rant - Club Member Contact Information

I once tried to contact a Toastmaster by email. It turns out that she had not used that email address for some time. "Where did you get that email address? I haven't used it in three years."

Of course, the email address had come from Toastmasters International, as it was the email address of record that is on file at World Headquarters.

Club Officers can login to the Club Business page and "View/Update my club’s membership roster".

Ideally, the Club Officers would do this and correct any and all addresses, phone numbers, and email addresses that have changed "three years ago".

The password to the login page is known by the Club President who receives it with the April and October Dues Renewals package. (Toastmasters International does this to encourage the Clubs to pay their dues on-line with a credit card.)

If your Club President is missing in action or otherwise unavailable, any of the Club Officers of Record are able to get the password. Of course, to be a Club Officer of Record means that the Club needs to have reported their newly elected Club Officers every June (and December if they elect Club Officers semi-annually).

To report your new Club Officers, login into the Club Business page of the Toastmasters International web site.

This will make it easier on everybody.

Especially useful is when we mail gift certificates to the Club Presidents. We had a number of Clubs earning $100 in gift certificates because they sent all seven of their Club Officers to the June 14 TLC.

Unfortunately, two of the Club Presidents have not yet responded to an email verification of their mailing addresses - possibly because their email addresses hasn't been used in three years.

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